Refund Policy

Last updated: April 2026

We treat every donation with the utmost care. If there has been an error in your donation, please reach out to us promptly.

Donation refunds

Donations are generally non-refundable because they are immediately committed to ongoing programs. However, if you made a donation by mistake, sent the wrong amount, or have a duplicate transaction, please contact us within 14 days and we will review your case.

Contact for refunds

To request a refund, please email us with your name, the date and amount of the donation, and the reason for your request. We will respond within 7 working days.